Our aim is to design user interfaces that are straightforward and intuitive. In today’s fast-paced world, people don’t have the time to spend hours trying to figure out how to use your app or website. This is where the “don’t make me think” philosophy comes in. Developed by usability expert Steve Krug, this approach emphasizes the importance of making your user interface or website easy to navigate without requiring users to stop and think about how to use it. By following this approach, you can enhance the usability of your design and provide users with a more enjoyable and efficient experience.
Here are some key principles of the “don’t make me think” approach:
- Clearly label buttons, links, and other clickable elements with descriptive text that helps users understand what they do and where they will take them. For example, instead of using “Click Here” or “Learn More“, use labels like “Add to Cart” or “View Details“.
- Organize information and content in a way that is easy to scan and understand. Instead of a long, unstructured page of text without any headings or other visual cues, use headings, subheadings, bullet points, and other visual elements to organize the content and make it easy to scan and understand.
- Our goal is to create a consistent design and layout throughout a website/app. This will create a sense of familiarity for users and help them navigate the site more easily. Use icons, images, and other visual elements consistently to represent common concepts or actions. For example, a shopping cart icon can be used to describe the ability to add items to a cart, and a user icon can be used to represent the user’s account. Avoid using complex or abstract designs.
- It’s important to provide clear and concise instructions or help text to improve the usability of a website/app. For example, if a website has a complex form requiring users to enter multiple pieces of information, it should provide instructions on completing the form. Divided sections are even better. This will help users understand what information is required and how to enter it correctly.
- Make sure the instructions are easy to understand. Use clear and simple language, along with helpful examples or visuals, to make it easier for users to follow the instructions and complete the form successfully. This can improve their overall experience and encourage them to continue using the site.
- Remove all unnecessary or confusing elements. Pop-up ads, auto-playing videos, and other distracting elements make it hard for users to focus on the content they are interested in.
By following these principles, you can make your user interface or website/app easy to use and understand, resulting in a better user experience and happier customers. Try applying the “don’t make me think” approach to your next design project and see the difference it can make.